Welcome
Eleanor is an award-winning design leader and researcher.
Design Leadership
She leads with empathy, a bias toward learning, and a fierce dedication to human-centered innovation.
ABOUT
Eleanor excels at creating a culture of human-centered innovation, and her approach uses a research-first mindset to strike the right balance between business impact, customer needs, and delightful experiences.
She is an in-demand public speaker who has spoken to thousands of design and business leaders around the world on the importance of research, design, and design thinking. She is a certified Enterprise Design Thinking Coach, and her work has been recognized by IndustrieForum, HOW Magazine, Indigo, and others.
Eleanor approaches all of her work with conviction and a sense of curiosity.
CURRENTLY
Eleanor is the Director of Research and an IBM Design Principal for IBM’s Sustainability Software product portfolio.
She and her global team of researchers seek to deliver delightful customer experiences, drive revenue for IBM, and leave the world a little bit better than how they found it.
AWARDS & RECOGNITION
2022
industrieForum Design Award: Interfaces for Digital Media, Product UX
Webby Awards Honoree
IBM Culture Catalyst Award Winner
2021
Indigo Design Awards: Gold and Silver
Design Principal Appointment
IBM Excellence Award
2020
IBM Excellence Award
2018
industrieForum Design Award
HOW In-House Design Award
2017
Enterprise Design Thinking Coach